Boni

Support

Bow Phone Support

Bow Phone supports calling, callbacks, call routing, and voice workflows for business teams using Boni and Bow Chat products.

For support, please email support@boni.co.in.

To help us resolve issues faster, include:

  • Your account email or extension number
  • Your device model and OS version
  • Whether the issue is on iPhone or Android
  • The approximate time of the issue
  • A short description of what happened

Common Issues

  • Login issues or incorrect credentials
  • No audio during incoming or outgoing calls
  • Call setup failures or stuck call state
  • Microphone, notification, or call permission issues
  • Push notification or incoming-call wake-up issues

Related Policies

You can review our Privacy Policy and Terms and Conditions.