Boni

Retell route

Indian phone numbers for teams building on Retell AI.

Connect an approved Indian business number to a Retell AI custom telephony path with Boni Voice. Use Boni for DID approval, inbound routing, logs, fallback, and first-call validation.

Retell is the agent/runtime layer. Boni Voice is the India number, route, fallback, and first-call validation layer.

Boni DID to Retell

Number, custom telephony, agent, fallback

Boni

Indian DID and route control

Retell

Agent or custom telephony endpoint

Fallback

Human, Bow Chat, hosted AI

Evidence

Call logs and route outcome

Use this path when Retell is your voice-agent destination.

Boni Voice provides the Indian number and inbound route. Your Retell setup can handle the agent behavior, prompts, tools, and conversation flow.

You already build or sell voice agents on Retell and need an Indian number layer in front.

You want one controlled inbound test call before committing client traffic to a custom telephony route.

You need clear ownership between the Indian number, SIP handoff, Retell agent behavior, fallback, and logs.

Retell-specific route

Keep the India telephony layer hosted. Own your Retell agent.

Indian DID in front

Boni handles the approved Indian business number, subscription, approval, and inbound routing posture.

Retell-ready handoff

Use a compatible custom telephony or SIP path where Retell owns the agent and Boni keeps the local number layer observable.

First-call validation

Prove one real Indian inbound call reaches the configured route before treating the client deployment as production-ready.

Fallback and logs

Attach a fallback phone, Bow Chat, or hosted AI route so failed agent paths still leave operational evidence.

Calling workflow demo

Use Retell for the agent, but keep the call workflow visible.

These Bow Chat videos show the operating layer around a call: route choice, agent readiness, missed-call handling, logs, and AI or human handoff. A Retell route should still preserve that visibility.

Voice routing demo

Inbound call routing demo

A Bow Chat calling demo used as Boni Voice proof: an inbound call reaches the team workspace, keeps caller context visible, and creates a follow-up trail instead of disappearing into one phone.

Get the India DID layer

How it starts

First a working Indian number. Then the Retell route.

1

Get approved

Start through Boni Voice intake and confirm the Indian business use case, route target, fallback, and payment state.

2

Choose Retell route

Use the Retell path when the destination is your Retell agent or compatible custom telephony endpoint.

3

Validate one call

Place one real inbound call and confirm Retell reachability, Boni logs, and fallback behavior.

4

Scale carefully

Move from starter number to activation sprint or agency pack when setup support or client volume grows.

Building a Retell agent for India?

Message Boni Voice on WhatsApp. The intake flow keeps access controlled while we set up the right number, Retell route target, and fallback for your test call.

FAQ

Is Boni an official Retell AI partner?

No partnership is implied. This page is for builders who already use Retell and need an Indian number and routing layer in front of their own Retell setup.

Does Retell support custom telephony?

Retell documents custom telephony paths using SIP trunking or dial-to-SIP URI patterns. Boni focuses on the Indian number, approval, route, logs, and fallback layer before that endpoint.

Can Boni debug the Retell setup?

Basic first-call validation is part of the approved number path. Hands-on Retell, SIP, import, or routing debugging should be scoped as a paid activation sprint.

Can I use this for recruiting or outbound campaigns?

The starter Boni Voice offer is inbound-first. Outbound, candidate calling, telemarketing, regulated, or unclear-consent workloads need separate review.